Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201708328 | Highland NHS Board | Health | Upheld | 1 Sep 2019 |
| 201810676 | Highland NHS Board | Health | Not Upheld | 1 Sep 2019 |
| 201806794 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2019 |
| 201708315 | Highland NHS Board | Health | Upheld | 1 Jun 2019 |
| 201708376 | Highland NHS Board | Health | Upheld | 1 May 2019 |
| 201707681 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201800066 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201800379 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201805658 | Highland NHS Board | Health | Partly Upheld | 1 May 2019 |
| 201808175 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201708601 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201709163 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201806300 | Highland NHS Board | Health | Not Upheld | 1 May 2019 |
| 201704861 | Highland NHS Board | Health | Upheld | 1 Mar 2019 |
| 201706511 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2019 |
| 201706214 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201705808 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201802815 | Highland NHS Board | Health | Not Upheld | 1 Feb 2019 |
| 201803689 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201707590 | Highland NHS Board | Health | Upheld | 1 Jan 2019 |
| 201800508 | Highland NHS Board | Health | Upheld | 1 Jan 2019 |
| 201801804 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201801574 | Highland NHS Board | Health | Not Upheld | 1 Jan 2019 |
| 201801819 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jan 2019 |
| 201704771 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2018 |