Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201300155 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2013 |
| 201301493 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2013 |
| 201300114 | Lothian NHS Board | Health | Partly Upheld | 1 Dec 2013 |
| 201202397 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Dec 2013 |
| 201204717 | Lothian NHS Board | Health | Not Upheld | 1 Nov 2013 |
| 201000633 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Partly Upheld | 1 Nov 2013 |
| 201203255 | An NHS Board | Health | Partly Upheld | 1 Nov 2013 |
| 201203832 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2013 |
| 201200273 | Lothian NHS Board | Health | Upheld | 1 Nov 2013 |
| 201203289 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2013 |
| 201204951 | An NHS Board | Health | Upheld | 1 Nov 2013 |
| 201204594 | Lothian NHS Board | Health | Upheld | 1 Nov 2013 |
| 201205058 | An NHS Board | Health | Partly Upheld | 1 Nov 2013 |
| 201204936 | Lothian NHS Board | Health | Upheld | 1 Nov 2013 |
| 201300756 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2013 |
| 201205268 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2013 |
| 201300401 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Nov 2013 |
| 201204323 | Grampian NHS Board | Health | Partly Upheld | 1 Oct 2013 |
| 201200980 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Oct 2013 |
| 201205000 | Lothian NHS Board | Health | Not Upheld | 1 Oct 2013 |
| 201202307 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Oct 2013 |
| 201200270 | Lothian NHS Board | Health | Not Upheld | 1 Oct 2013 |
| 201204558 | Grampian NHS Board | Health | Upheld | 1 Sep 2013 |
| 201102074 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2013 |
| 201104985 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2013 |