Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201201695 | Scottish Ambulance Service | Health | Partly Upheld | 1 Apr 2013 |
| 201203871 | Scottish Ambulance Service | Health | Partly Upheld | 1 Apr 2013 |
| 201203095 | Scottish Ambulance Service | Health | Not Upheld | 1 Mar 2013 |
| 201203582 | Scottish Ambulance Service | Health | Not Upheld | 1 Mar 2013 |
| 201103900 | Highland NHS Board | Health | Upheld | 1 Feb 2013 |
| 201201488 | Borders NHS Board | Health | Not Upheld | 1 Dec 2012 |
| 201102504 | Scottish Ambulance Service | Health | Partly Upheld | 1 Oct 2012 |
| 201103140 | Scottish Ambulance Service | Health | Partly Upheld | 1 Jul 2012 |
| 201103939 | Scottish Ambulance Service | Health | Upheld | 1 Jul 2012 |
| 201103489 | Scottish Ambulance Service | Health | Partly Upheld | 1 May 2012 |
| 201101396 | Scottish Ambulance Service | Health | Upheld | 1 Apr 2012 |
| 201102718 | Scottish Ambulance Service | Health | Not Upheld | 1 Apr 2012 |
| 201103592 | Grampian NHS Board | Health | Upheld | 1 Apr 2012 |
| 201100875 | Scottish Ambulance Service | Health | Upheld | 1 Feb 2012 |
| 201100810 | NHS 24 | Health | Partly Upheld | 1 Feb 2012 |
| 201102318 | Scottish Ambulance Service | Health | Upheld | 1 Jan 2012 |
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