Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201900728 | Highland NHS Board | Health | Upheld | 1 Sep 2020 |
| 201901318 | Highland NHS Board | Health | Upheld | 1 Aug 2020 |
| 201909588 | Highland NHS Board | Health | Not Upheld | 1 Aug 2020 |
| 201809545 | A Medical Practice in the Highland NHS Board Area | Health | Upheld | 1 Aug 2020 |
| 201807026 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201903644 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201909131 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201900770 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201808032 | Highland NHS Board | Health | Upheld | 1 Jul 2020 |
| 201904820 | Highland NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201809062 | Highland NHS Board | Health | Upheld | 1 Jul 2020 |
| 201808254 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Jun 2020 |
| 201905688 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201807962 | Highland NHS Board | Health | Upheld | 1 Jun 2020 |
| 201806587 | Highland NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201809849 | Highland NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201807994 | Highland NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201807229 | Highland NHS Board | Health | Not Upheld | 1 Mar 2020 |
| 201807532 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201808170 | Highland NHS Board | Health | Upheld | 1 Mar 2020 |
| 201803284 | Highland NHS Board | Health | Upheld | 1 Nov 2019 |
| 201803528 | A Dentist in the Highland NHS Board area | Health | Upheld | 1 Nov 2019 |
| 201807280 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2019 |
| 201807054 | Highland NHS Board | Health | Not Upheld | 1 Nov 2019 |
| 201802964 | Highland NHS Board | Health | Not Upheld | 1 Oct 2019 |