Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202202079 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2024 |
| 202202227 | A Medical Pratice in the Grampian NHS Board area | Health | Upheld | 1 Dec 2023 |
| 202208600 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2023 |
| 202104942 | Grampian NHS Board | Health | Upheld | 1 Dec 2023 |
| 202207277 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2023 |
| 202100839 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Dec 2023 |
| 202209839 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2023 |
| 202203433 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2023 |
| 202208120 | An NHS Board | Health | Upheld | 1 Nov 2023 |
| 202107141 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202106450 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202008323 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202102710 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2023 |
| 202207719 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2023 |
| 202203587 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Nov 2023 |
| 202101442 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202207640 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 Oct 2023 |
| 202206401 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2023 |
| 202008532 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2023 |
| 202101633 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Aug 2023 |
| 202106489 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2023 |
| 202104070 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2023 |
| 202104211 | Lothian NHS Board - Royal Edinburgh and Associated Services Division | Health | Not Upheld | 1 Jun 2023 |
| 202107872 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2023 |
| 202201027 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2023 |