Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201405902 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201405195 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2016 |
| 201501942 | Lothian NHS Board | Health | Upheld | 1 May 2016 |
| 201502996 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201502853 | Grampian NHS Board | Health | Upheld | 1 May 2016 |
| 201505426 | Lothian NHS Board | Health | Withdrawn | 1 May 2016 |
| 201504055 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201501397 | Lothian NHS Board | Health | Upheld | 1 May 2016 |
| 201500693 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2016 |
| 201502794 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Mar 2016 |
| 201501697 | Ayrshire and Arran NHS Board | Health | Withdrawn | 1 Mar 2016 |
| 201401890 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Mar 2016 |
| 201404357 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2016 |
| 201500312 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201502795 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201504252 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201407111 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201403459 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201405725 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201405825 | Lothian NHS Board | Health | Upheld | 1 Feb 2016 |
| 201502573 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2016 |
| 201405861 | Lothian NHS Board | Health | Upheld | 1 Feb 2016 |
| 201406716 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2016 |
| 201503627 | Lothian NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201406036 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2016 |