Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201604163 | Renfrewshire Council | Local Government | Upheld | 1 May 2017 |
| 201602390 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2017 |
| 201508437 | East Lothian Council | Local Government | Upheld | 1 Apr 2017 |
| 201600097 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Partly Upheld | 1 Mar 2017 |
| 201508318 | Fife NHS Board | Health | Upheld | 1 Feb 2017 |
| 201508338 | North Lanarkshire Council | Local Government | Not Upheld | 1 Jan 2017 |
| 201508517 | A Medical Practice in the Forth Valley NHS Board area | Health | Not Upheld | 1 Jan 2017 |
| 201507857 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Nov 2016 |
| 201508144 | Lanarkshire NHS Board | Health | Not Upheld | 1 Oct 2016 |
| 201508670 | Greater Glasgow and Clyde NHS Board | Health | Partly Upheld | 1 Sep 2016 |
| 201508164 | East Dunbartonshire Council | Local Government | Upheld | 1 Aug 2016 |
| 201507972 | Highland NHS Board | Health | Upheld | 1 Jul 2016 |
| 201502996 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201407051 | A Dental Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 May 2016 |
| 201502012 | Glasgow City Council | Local Government | Not Upheld | 1 May 2016 |
| 201407237 | Fife Council | Local Government | Partly Upheld | 1 Feb 2016 |
| 201502748 | Stirling Council | Local Government | Not Upheld | 1 Jan 2016 |
| 201405047 | Argyll and Bute Council | Local Government | Not Upheld | 1 Jan 2016 |
| 201407586 | A Dental Practice in the Lothian NHS Board area | Health | Upheld | 1 Dec 2015 |
| 201502425 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201406815 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201405012 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201501567 | Glasgow City Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201401952 | Highland NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201406436 | Tayside NHS Board | Health | Not Upheld | 1 Aug 2015 |