Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201910988 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2021 |
| 201909321 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Aug 2021 |
| 201908075 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2021 |
| 201905897 | Highland NHS Board | Health | Not Upheld | 1 May 2021 |
| 202001260 | Highland NHS Board | Health | Not Upheld | 1 May 2021 |
| 201909650 | Highland NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201908937 | Highland NHS Board | Health | Upheld | 1 May 2021 |
| 202001145 | Highland NHS Board | Health | Upheld | 1 May 2021 |
| 201904890 | Highland NHS Board | Health | Upheld | 1 May 2021 |
| 201904901 | Highland NHS Board | Health | Not Upheld | 1 Mar 2021 |
| 201802758 | Highland NHS Board | Health | Not Upheld | 1 Feb 2021 |
| 201902575 | Highland NHS Board | Health | Partly Upheld | 1 Jan 2021 |
| 201906595 | Highland NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201806450 | Highland NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201907395 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Nov 2020 |
| 201901333 | Highland NHS Board | Health | Not Upheld | 1 Nov 2020 |
| 201809500 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2020 |
| 201806255 | Highland NHS Board | Health | Not Upheld | 1 Oct 2020 |
| 201804741 | Highland NHS Board | Health | Partly Upheld | 1 Oct 2020 |
| 201803568 | Highland NHS Board | Health | Partly Upheld | 1 Oct 2020 |
| 201806642 | Highland NHS Board | Health | Not Upheld | 1 Oct 2020 |
| 201805588 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2020 |
| 201909748 | Highland NHS Board | Health | Not Upheld | 1 Sep 2020 |
| 201808288 | Highland NHS Board | Health | Upheld | 1 Sep 2020 |
| 201900728 | Highland NHS Board | Health | Upheld | 1 Sep 2020 |