Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201803462 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201808400 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |
| 201804556 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2019 |
| 201802170 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2019 |
| 201804921 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Oct 2019 |
| 201804933 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Oct 2019 |
| 201801514 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2019 |
| 201802753 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201709192 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2019 |
| 201802132 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201801992 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2019 |
| 201700711 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2019 |
| 201705441 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2019 |
| 201705783 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2019 |
| 201704980 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jan 2019 |
| 201705807 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2018 |
| 201801382 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Nov 2018 |
| 201704127 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Oct 2018 |
| 201704604 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201700671 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Oct 2018 |
| 201800568 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201705203 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2018 |
| 201702378 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2018 |
| 201706364 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2018 |
| 201702944 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2018 |