Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202205973 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2024 |
| 202206649 | Grampian NHS Board | Health | Upheld | 1 Aug 2024 |
| 202008353 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202201594 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202110569 | Grampian NHS Board | Health | Upheld | 1 May 2024 |
| 202203153 | Grampian NHS Board | Health | Upheld | 1 May 2024 |
| 202110880 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2024 |
| 202206729 | Grampian NHS Board | Health | Upheld | 1 May 2024 |
| 202207139 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2024 |
| 202204112 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2024 |
| 202109730 | Grampian NHS Board | Health | Resolved / Early Resolution | 1 Apr 2024 |
| 202110901 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2024 |
| 202104785 | A Medical Practice in the Ayrshire & Arran NHS Board area | Health | Upheld | 1 Mar 2024 |
| 202109772 | Grampian NHS Board | Health | Upheld | 1 Mar 2024 |
| 202204217 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Mar 2024 |
| 202201239 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2024 |
| 202209844 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202110548 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202208523 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2024 |
| 202107585 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Feb 2024 |
| 202300640 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Feb 2024 |
| 202112163 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2024 |
| 202206618 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Feb 2024 |
| 202202079 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2024 |
| 202105741 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jan 2024 |