Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201508840 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2017 |
| 201508590 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2017 |
| 201602060 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2017 |
| 201601259 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2017 |
| 201606304 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201602995 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2017 |
| 201602152 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Apr 2017 |
| 201508444 | Lothian NHS Board | Health | Upheld | 1 Apr 2017 |
| 201600725 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Apr 2017 |
| 201603200 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201508147 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Apr 2017 |
| 201605172 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201603721 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Apr 2017 |
| 201605999 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Apr 2017 |
| 201600680 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201507743 | Lothian NHS Board | Health | Upheld | 1 Mar 2017 |
| 201606017 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2017 |
| 201603113 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2017 |
| 201508198 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2017 |
| 201508126 | Lothian NHS Board | Health | Partly Upheld | 1 Mar 2017 |
| 201508096 | An NHS Board | Health | Upheld | 1 Mar 2017 |
| 201600335 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2017 |
| 201604495 | Lothian NHS Board - Acute Division | Health | Withdrawn | 1 Mar 2017 |
| 201603943 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2017 |
| 201508629 | Lothian NHS Board | Health | Partly Upheld | 1 Feb 2017 |