Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201605359 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2017 |
| 201607462 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201602357 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201605356 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Jul 2017 |
| 201604012 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2017 |
| 201604316 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2017 |
| 201507980 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2017 |
| 201603954 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2017 |
| 201601665 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2017 |
| 201507892 | Lothian NHS Board | Health | Not Upheld | 1 Jun 2017 |
| 201507618 | Lothian NHS Board | Health | Not Upheld | 1 Jun 2017 |
| 201600074 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2017 |
| 201600626 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2017 |
| 201508085 | Lothian NHS Board | Health | Upheld | 1 Jun 2017 |
| 201508495 | Grampian NHS Board | Health | Upheld | 1 May 2017 |
| 201603948 | Grampian NHS Board | Health | Not Upheld | 1 May 2017 |
| 201508270 | Lothian NHS Board | Health | Upheld | 1 May 2017 |
| 201600431 | Grampian NHS Board | Health | Upheld | 1 May 2017 |
| 201508225 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2017 |
| 201601381 | Grampian NHS Board | Health | Upheld | 1 May 2017 |
| 201508615 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2017 |
| 201508521 | Lothian NHS Board | Health | Not Upheld | 1 May 2017 |
| 201603001 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201604204 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 May 2017 |
| 201508590 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2017 |