Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201609013 | An Opticians in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201602924 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201604047 | Grampian NHS Board | Health | Upheld | 1 Oct 2017 |
| 201609706 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2017 |
| 201604553 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201601339 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201604076 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2017 |
| 201605426 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Sep 2017 |
| 201608034 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2017 |
| 201600538 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2017 |
| 201602354 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2017 |
| 201605370 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2017 |
| 201601978 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201602184 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Aug 2017 |
| 201604009 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201606479 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201608382 | A Dentist in the Lothian NHS Board area | Health | Partly Upheld | 1 Aug 2017 |
| 201600483 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201603545 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Aug 2017 |
| 201607588 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201508215 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201605359 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2017 |
| 201607462 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jul 2017 |
| 201605356 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Jul 2017 |
| 201604012 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2017 |