Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201204020 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2013 |
| 201204150 | Lothian NHS Board | Health | Upheld | 1 Aug 2013 |
| 201203873 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Aug 2013 |
| 201204932 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2013 |
| 201204715 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2013 |
| 201200071 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2013 |
| 201103345 | Lothian NHS Board | Health | Partly Upheld | 1 Jul 2013 |
| 201201251 | Lothian NHS Board - University Hospitals Division | Health | Partly Upheld | 1 Jul 2013 |
| 201200873 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 Jul 2013 |
| 201102968 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2013 |
| 201204300 | Lothian NHS Board | Health | Not Upheld | 1 Jun 2013 |
| 201202345 | Lothian NHS Board | Health | Upheld | 1 May 2013 |
| 201104972 | Lothian NHS Board | Health | Not Upheld | 1 May 2013 |
| 201104811 | A Dental Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2013 |
| 201204151 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2013 |
| 201203440 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Apr 2013 |
| 201201922 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Apr 2013 |
| 201200722 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2013 |
| 201201921 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Apr 2013 |
| 201104937 | Lothian NHS Board | Health | Partly Upheld | 1 Apr 2013 |
| 201203060 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Apr 2013 |
| 201201474 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 Mar 2013 |
| 201202651 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2013 |
| 201202019 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Mar 2013 |
| 201200662 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2013 |