Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201607591 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Jan 2018 |
| 201606239 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2018 |
| 201602059 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2017 |
| 201604626 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201608745 | Grampian NHS Board | Health | Upheld | 1 Dec 2017 |
| 201607982 | Grampian NHS Board | Health | Upheld | 1 Dec 2017 |
| 201700458 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201603637 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201508214 | Lothian NHS Board | Health | Withdrawn | 1 Nov 2017 |
| 201603771 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201605577 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201604485 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201609200 | An NHS Board | Health | Partly Upheld | 1 Nov 2017 |
| 201701810 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201607044 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Nov 2017 |
| 201608304 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Nov 2017 |
| 201607900 | A Medical Pracatice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Nov 2017 |
| 201608586 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2017 |
| 201604047 | Grampian NHS Board | Health | Upheld | 1 Oct 2017 |
| 201607186 | Grampian NHS Board | Health | Upheld | 1 Oct 2017 |
| 201601137 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2017 |
| 201608569 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201609029 | Grampian NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201602924 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201700036 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Oct 2017 |