Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201607617 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201607513 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2018 |
| 201604406 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2018 |
| 201608164 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2018 |
| 201700247 | A Medical Practice in the Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201609020 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2018 |
| 201703523 | A Medical Practice in the Grampian NHS Board | Health | Not Upheld | 1 Mar 2018 |
| 201608355 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Feb 2018 |
| 201607664 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201700043 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2018 |
| 201607409 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201606439 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2018 |
| 201703692 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201703557 | Grampian NHS Board | Health | Upheld | 1 Feb 2018 |
| 201601588 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201609357 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Feb 2018 |
| 201606388 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201606386 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201608813 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2018 |
| 201608106 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jan 2018 |
| 201702492 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201702748 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jan 2018 |
| 201608736 | Grampian NHS Board | Health | Not Upheld | 1 Jan 2018 |
| 201606239 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2018 |
| 201700157 | Grampian NHS Board | Health | Upheld | 1 Jan 2018 |