Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201707564 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Apr 2019 |
| 201604366 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2019 |
| 201704532 | Office of the Accountant in Bankruptcy | Scottish Government and Devolved Administration | Upheld | 1 Jan 2019 |
| 201703672 | Western Isles NHS Board | Health | Upheld | 1 Nov 2018 |
| 201707587 | Scottish Government D-G Learning & Justice | Scottish Government | Upheld | 1 Nov 2018 |
| 201705733 | Aberdeenshire Council | Local Government | Not Upheld | 1 Sep 2018 |
| 201702567 | Tayside NHS Board | Health | Upheld | 1 Jul 2018 |
| 201705014 | Perth and Kinross Council | Local Government | Not Upheld | 1 Jul 2018 |
| 201702939 | East Ayrshire Council | Local Government | Upheld | 1 Jun 2018 |
| 201608467 | North Ayrshire Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201609429 | Scottish Government | Scottish Government | Not Upheld | 1 Jan 2018 |
| 201607591 | A Medical Practice in the Grampian NHS Board area | Health | Partly Upheld | 1 Jan 2018 |
| 201602924 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201609029 | Grampian NHS Board | Health | Not Upheld | 1 Oct 2017 |
| 201608809 | East Lothian Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201607523 | Dumfries and Galloway Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201608335 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Not Upheld | 1 Sep 2017 |
| 201507681 | Scottish Government | Scottish Government | Upheld | 1 Aug 2017 |
| 201601386 | West Lothian Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201606618 | Aberdeenshire Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201600908 | Tayside NHS Board | Health | Partly Upheld | 1 Aug 2017 |
| 201602805 | Highland NHS Board | Health | Upheld | 1 May 2017 |
| 201602586 | Scottish Government | Scottish Government | Not Upheld | 1 May 2017 |
| 201604163 | Renfrewshire Council | Local Government | Upheld | 1 May 2017 |
| 201602390 | Greater Glasgow and Clyde NHS Board - Acute Services Division | Health | Upheld | 1 May 2017 |