Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202310183 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2025 |
| 202300133 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2025 |
| 202304348 | Lanarkshire NHS Board | Health | Upheld | 1 Mar 2025 |
| 202307773 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Mar 2025 |
| 202210701 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Feb 2025 |
| 202302985 | Lanarkshire NHS Board | Health | Upheld | 1 Dec 2024 |
| 202207681 | Lanarkshire NHS Board | Health | Upheld | 1 Oct 2024 |
| 202300379 | Lanarkshire NHS Board | Health | Not Upheld | 1 Oct 2024 |
| 202300707 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Oct 2024 |
| 202304229 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Sep 2024 |
| 202209504 | Lanarkshire NHS Board | Health | Upheld | 1 Aug 2024 |
| 202307220 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Aug 2024 |
| 202108769 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Aug 2024 |
| 202205403 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Aug 2024 |
| 202208175 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jul 2024 |
| 202207983 | Lanarkshire NHS Board | Health | Not Upheld | 1 Jun 2024 |
| 202108871 | Lanarkshire NHS Board | Health | Upheld | 1 May 2024 |
| 202204291 | Lanarkshire NHS Board | Health | Upheld | 1 Jan 2024 |
| 202206050 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Dec 2023 |
| 202104751 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202108741 | A Medical Practice in the Lanarkshire NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202110695 | Lanarkshire NHS Board | Health | Not Upheld | 1 Oct 2023 |
| 202200345 | Lanarkshire NHS Board | Health | Not Upheld | 1 Aug 2023 |
| 202106371 | Lanarkshire NHS Board | Health | Partly Upheld | 1 Jul 2023 |
| 202108773 | A Medical Practice in the Lanarkshire NHS Board area | Health | Not Upheld | 1 Jul 2023 |