Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202201910 | Highland NHS Board | Health | Upheld | 1 May 2023 |
| 202111275 | Highland NHS Board | Health | Not Upheld | 1 Apr 2023 |
| 202101331 | Highland NHS Board | Health | Not Upheld | 1 Mar 2023 |
| 202006353 | A Medical Pracitce the Highland NHS Board area | Health | Upheld | 1 Dec 2022 |
| 202003881 | Highland NHS Board | Health | Upheld | 1 Oct 2022 |
| 201900994 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2022 |
| 201902230 | Highland NHS Board | Health | Not Upheld | 1 Sep 2022 |
| 202101651 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2022 |
| 202105870 | Highland NHS Board | Health | Upheld | 1 Aug 2022 |
| 202102246 | Highland NHS Board | Health | Upheld | 1 Aug 2022 |
| 202003203 | Highland NHS Board | Health | Not Upheld | 1 Jul 2022 |
| 201900993 | Highland NHS Board | Health | Upheld | 1 May 2022 |
| 201910080 | Highland NHS Board | Health | Upheld | 1 Apr 2022 |
| 202002559 | Highland NHS Board | Health | Not Upheld | 1 Mar 2022 |
| 202001414 | Highland NHS Board | Health | Not Upheld | 1 Jan 2022 |
| 202003946 | Highland NHS Board | Health | Upheld | 1 Jan 2022 |
| 202001221 | Highland NHS Board | Health | Partly Upheld | 1 Dec 2021 |
| 201810251 | Highland NHS Board | Health | Upheld | 1 Dec 2021 |
| 201908887 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2021 |
| 201806699 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2021 |
| 202001329 | Highland NHS Board | Health | Not Upheld | 1 Nov 2021 |
| 202000833 | Highland NHS Board | Health | Upheld | 1 Nov 2021 |
| 201904615 | A Dentist in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2021 |
| 201902674 | Highland NHS Board | Health | Not Upheld | 1 Aug 2021 |
| 201907331 | Highland NHS Board | Health | Not Upheld | 1 Aug 2021 |