Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202202721 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jan 2024 |
| 202202079 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2024 |
| 202104942 | Grampian NHS Board | Health | Upheld | 1 Dec 2023 |
| 202202227 | A Medical Pratice in the Grampian NHS Board area | Health | Upheld | 1 Dec 2023 |
| 202101442 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Oct 2023 |
| 202008532 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2023 |
| 202201027 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 May 2023 |
| 202105110 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2023 |
| 202106072 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Mar 2023 |
| 202100914 | A Dental Practice in the Grampian NHS Board area | Health | Upheld | 1 Dec 2022 |
| 202105940 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Nov 2022 |
| 202001722 | Grampian NHS Board | Health | Upheld | 1 Nov 2022 |
| 202005563 | Grampian NHS Board | Health | Partly Upheld | 1 Aug 2022 |
| 202004331 | Grampian NHS Board | Health | Upheld | 1 Aug 2022 |
| 202004335 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jun 2022 |
| 202003195 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2022 |
| 202102546 | Grampian NHS Board | Health | Partly Upheld | 1 May 2022 |
| 201809079 | Grampian NHS Board | Health | Partly Upheld | 1 Apr 2022 |
| 201906029 | A Dental Practice in the Grampian NHS Board area | Health | Upheld | 1 Jan 2022 |
| 202005066 | Grampian NHS Board | Health | Upheld | 1 Jan 2022 |
| 202004911 | Grampian NHS Board | Health | Upheld | 1 Nov 2021 |
| 201904735 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2021 |
| 202007689 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2021 |
| 202006727 | Grampian NHS Board | Health | Not Upheld | 1 Aug 2021 |
| 201806812 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2021 |