Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202002557 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2021 |
| 201906391 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2021 |
| 202001685 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jul 2021 |
| 201903128 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201911563 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 202003576 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 201903611 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201903628 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 May 2021 |
| 201901266 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2021 |
| 201906833 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2021 |
| 201902748 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jan 2021 |
| 201810906 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 Jan 2021 |
| 201909468 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Dec 2020 |
| 201808821 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Oct 2020 |
| 201903691 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Sep 2020 |
| 201807681 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Aug 2020 |
| 201709020 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2020 |
| 201908521 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201900702 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2020 |
| 201808272 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201809565 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2020 |
| 201900771 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2020 |
| 201803462 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Mar 2020 |
| 201808400 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |
| 201803008 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Mar 2020 |