Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201102919 | Dumfries and Galloway Housing Partnership | Local Government | Partly Upheld | 1 Jul 2012 |
| 201004240 | Glen Oaks Housing Association Ltd | Local Government | Partly Upheld | 1 Nov 2011 |
| 201100995 | Social Care and Social Work Improvement Scotland (SCSWIS) | Scottish Government and Devolved Administration | Not Upheld | 1 Oct 2011 |
| 201100996 | Social Care and Social Work Improvement Scotland (SCSWIS) | Scottish Government and Devolved Administration | Not Upheld | 1 Oct 2011 |
| 201003938 | Dalmuir Park Housing Association Ltd | Local Government | Not Upheld | 1 Aug 2011 |
| 201100132 | Waverley Housing | Local Government | Not Upheld | 1 Aug 2011 |
| 201003290 | Glasgow City Council | Local Government | Not Upheld | 1 Jul 2011 |
| 201002471 | Renfrewshire Council | Local Government | Not Upheld | 1 Jun 2011 |
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