Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201605476 | A Council | Local Government | Not Upheld | 1 May 2018 |
| 201704002 | Aberdeen City Council | Local Government | Upheld | 1 Apr 2018 |
| 201604905 | Perth and Kinross Council | Local Government | Partly Upheld | 1 Feb 2018 |
| 201700449 | Argyll and Bute Council | Local Government | Upheld | 1 Feb 2018 |
| 201608467 | North Ayrshire Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201701139 | Fife Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201700352 | A Council | Local Government | Partly Upheld | 1 Jan 2018 |
| 201700452 | Stirling Council | Local Government | Upheld | 1 Jan 2018 |
| 201605878 | Aberdeen City Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201700795 | East Dunbartonshire Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201701236 | The City of Edinburgh Council | Local Government | Upheld | 1 Jan 2018 |
| 201507860 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201608718 | Fife Council | Local Government | Upheld | 1 Nov 2017 |
| 201507891 | Fife Council | Local Government | Upheld | 1 Nov 2017 |
| 201608895 | West Lothian Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201608133 | Orkney Islands Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201608251 | Glasgow City Council | Local Government | Upheld | 1 Oct 2017 |
| 201608871 | Argyll and Bute Council | Local Government | Upheld | 1 Oct 2017 |
| 201607662 | South Ayrshire Council | Local Government | Partly Upheld | 1 Sep 2017 |
| 201608278 | Falkirk Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201606227 | A Council | Local Government | Not Upheld | 1 Aug 2017 |
| 201507793 | Aberdeenshire Council | Local Government | Partly Upheld | 1 Jul 2017 |
| 201600192 | Falkirk Council | Local Government | Not Upheld | 1 May 2017 |
| 201603051 | Clackmannanshire Council | Local Government | Not Upheld | 1 May 2017 |
| 201508523 | The City of Edinburgh Council | Local Government | Partly Upheld | 1 Feb 2017 |