Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201700231 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2018 |
| 201704183 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2018 |
| 201700232 | Grampian NHS Board | Health | Upheld | 1 May 2018 |
| 201608559 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201608259 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 May 2018 |
| 201605327 | A Medical Practice in the Lothian NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201609761 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2018 |
| 201601834 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 May 2018 |
| 201704285 | Lothian NHS Board | Health | Not Upheld | 1 May 2018 |
| 201707096 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 May 2018 |
| 201705177 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 May 2018 |
| 201705605 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2018 |
| 201703559 | Lothian NHS Board | Health | Not Upheld | 1 May 2018 |
| 201702071 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2018 |
| 201700411 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 May 2018 |
| 201700995 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Partly Upheld | 1 May 2018 |
| 201700584 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 May 2018 |
| 201607882 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Apr 2018 |
| 201702565 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Apr 2018 |
| 201703571 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201609128 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201608302 | A Medical Practice in an NHS Board area | Health | Upheld | 1 Apr 2018 |
| 201706088 | Lothian NHS Board | Health | Not Upheld | 1 Apr 2018 |
| 201607617 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Apr 2018 |
| 201609388 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Apr 2018 |