Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201702496 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201702378 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2018 |
| 201705433 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201702944 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Aug 2018 |
| 201704515 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Aug 2018 |
| 201702309 | Lothian NHS Board | Health | Not Upheld | 1 Aug 2018 |
| 201701429 | Grampian NHS Board | Health | Upheld | 1 Aug 2018 |
| 201702192 | A Medical Practice in an NHS Board area | Health | Partly Upheld | 1 Aug 2018 |
| 201701043 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201701595 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201707641 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201706050 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2018 |
| 201702591 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201704774 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201607293 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2018 |
| 201606542 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2018 |
| 201706827 | A Dentist in the Ayrshire and Arran NHS Board area | Health | Upheld | 1 Jul 2018 |
| 201604158 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jul 2018 |
| 201607947 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2018 |
| 201707783 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2018 |
| 201703707 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2018 |
| 201702044 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2018 |
| 201704183 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2018 |
| 201704218 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2018 |
| 201701625 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2018 |