Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201709222 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201704288 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201703864 | Grampian NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201703637 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Oct 2018 |
| 201704651 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201700671 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Oct 2018 |
| 201704127 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Oct 2018 |
| 201704604 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Oct 2018 |
| 201709235 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201609479 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201703486 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201702665 | Lothian NHS Board - University Hospitals Division | Health | Partly Upheld | 1 Sep 2018 |
| 201705871 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201604294 | A Medical Practice in an NHS Board area | Health | Partly Upheld | 1 Sep 2018 |
| 201604293 | An NHS Board area | Health | Partly Upheld | 1 Sep 2018 |
| 201701009 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2018 |
| 201705433 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201706364 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2018 |
| 201702378 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Sep 2018 |
| 201706645 | Lothian NHS Board | Health | Not Upheld | 1 Sep 2018 |
| 201702496 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2018 |
| 201703227 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2018 |
| 201708954 | A Dentist in the Grampian NHS Board area | Health | Upheld | 1 Sep 2018 |
| 201703286 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Sep 2018 |
| 201705684 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2018 |