Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201202227 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201201670 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201203355 | Scottish Prison Service | Prisons | Upheld | 1 Apr 2013 |
| 201203449 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201203562 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201202821 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201202053 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201202274 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201203824 | Scottish Prison Service | Prisons | Not Upheld | 1 Apr 2013 |
| 201203296 | Scottish Prison Service | Prisons | Partly Upheld | 1 Mar 2013 |
| 201201776 | Scottish Prison Service | Prisons | Upheld | 1 Mar 2013 |
| 201202112 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2013 |
| 201203152 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2013 |
| 201201707 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2013 |
| 201201865 | Scottish Prison Service | Prisons | Not Upheld | 1 Mar 2013 |
| 201201919 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2013 |
| 201201828 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2013 |
| 201202728 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2013 |
| 201104875 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2013 |
| 201201815 | Scottish Prison Service | Prisons | Partly Upheld | 1 Feb 2013 |
| 201203261 | Scottish Prison Service | Prisons | Not Upheld | 1 Feb 2013 |
| 201200585 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jan 2013 |
| 201103755 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2013 |
| 201104793 | Scottish Prison Service | Prisons | Not Upheld | 1 Jan 2013 |
| 201200020 | Scottish Prison Service | Prisons | No Decision Reached | 1 Jan 2013 |