Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201803366 | Grampian NHS Board | Health | Upheld | 1 Jan 2019 |
| 201804414 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2019 |
| 201706330 | Grampian NHS Board | Health | Upheld | 1 Jan 2019 |
| 201705043 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2018 |
| 201707816 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201702963 | Grampian NHS Board | Health | Not Upheld | 1 Dec 2018 |
| 201706209 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2018 |
| 201708580 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2018 |
| 201605328 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2018 |
| 201802106 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2018 |
| 201803249 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Dec 2018 |
| 201708720 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2018 |
| 201705362 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Dec 2018 |
| 201707902 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2018 |
| 201803268 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Nov 2018 |
| 201800372 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201705807 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Nov 2018 |
| 201703836 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2018 |
| 201707853 | Grampian NHS Board | Health | Upheld | 1 Nov 2018 |
| 201708632 | Grampian NHS Board | Health | Upheld | 1 Nov 2018 |
| 201801382 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Nov 2018 |
| 201709200 | A Dental Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201800568 | A Medical Practice in the Ayrshire and Arran NHS Board area | Health | Not Upheld | 1 Oct 2018 |
| 201704651 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2018 |
| 201703637 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Oct 2018 |