Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201300625 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201300831 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2013 |
| 201204220 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201301762 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201300835 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201301310 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201204818 | Scottish Prison Service | Prisons | Upheld | 1 Oct 2013 |
| 201202071 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201204817 | Scottish Prison Service | Prisons | Not Upheld | 1 Oct 2013 |
| 201204504 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2013 |
| 201204091 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2013 |
| 201204623 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2013 |
| 201205132 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2013 |
| 201300595 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2013 |
| 201300691 | Scottish Prison Service | Prisons | Upheld | 1 Sep 2013 |
| 201300749 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2013 |
| 201300968 | Scottish Prison Service | Prisons | Not Upheld | 1 Sep 2013 |
| 201203728 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2013 |
| 201203265 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2013 |
| 201204118 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2013 |
| 201202324 | Scottish Prison Service | Prisons | Partly Upheld | 1 Aug 2013 |
| 201203900 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2013 |
| 201205354 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2013 |
| 201204690 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2013 |
| 201204575 | Scottish Prison Service | Prisons | Not Upheld | 1 Aug 2013 |