Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201708038 | Grampian NHS Board | Health | Upheld | 1 Jul 2019 |
| 201802802 | A Medical Practice in the Grampian NHS Board area | Health | Upheld | 1 Jul 2019 |
| 201803955 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201801391 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jun 2019 |
| 201802753 | Ayrshire and Arran NHS Board | Health | Partly Upheld | 1 Jun 2019 |
| 201804843 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201709192 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2019 |
| 201801233 | Grampian NHS Board | Health | Upheld | 1 Jun 2019 |
| 201805245 | Grampian NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201802132 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jun 2019 |
| 201803525 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jun 2019 |
| 201805512 | Grampian NHS Board | Health | Upheld | 1 May 2019 |
| 201800406 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2019 |
| 201706213 | A Medical Practice in the Lothian NHS Board area | Health | Upheld | 1 May 2019 |
| 201801339 | Lothian NHS Board - Acute Division | Health | Upheld | 1 May 2019 |
| 201806145 | Grampian NHS Board | Health | Not Upheld | 1 May 2019 |
| 201805548 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 May 2019 |
| 201801992 | Ayrshire and Arran NHS Board | Health | Upheld | 1 May 2019 |
| 201805239 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Apr 2019 |
| 201707407 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Apr 2019 |
| 201806118 | Grampian NHS Board | Health | Not Upheld | 1 Apr 2019 |
| 201803163 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2019 |
| 201800737 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2019 |
| 201700711 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Mar 2019 |
| 201701267 | Lothian NHS Board | Health | Not Upheld | 1 Mar 2019 |