Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201200664 | Highland NHS Board | Health | Partly Upheld | 1 Apr 2013 |
| 201203273 | Highland NHS Board | Health | Not Upheld | 1 Apr 2013 |
| 201202327 | Highland NHS Board | Health | Not Upheld | 1 Apr 2013 |
| 201004490 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Mar 2013 |
| 201202342 | Highland NHS Board | Health | Not Upheld | 1 Feb 2013 |
| 201202544 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Feb 2013 |
| 201202187 | A Pharmacy in the Highland NHS Board area | Health | Partly Upheld | 1 Feb 2013 |
| 201103900 | Highland NHS Board | Health | Upheld | 1 Feb 2013 |
| 201201400 | Highland NHS Board | Health | Not Upheld | 1 Jan 2013 |
| 201105350 | Highland NHS Board | Health | Not Upheld | 1 Jan 2013 |
| 201202444 | An Optician in the Highland NHS Board area | Health | Not Upheld | 1 Jan 2013 |
| 201202585 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2012 |
| 201101084 | Highland NHS Board | Health | Upheld | 1 Dec 2012 |
| 201103340 | Highland NHS Board | Health | Not Upheld | 1 Dec 2012 |
| 201200259 | Highland NHS Board | Health | Partly Upheld | 1 Dec 2012 |
| 201104872 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Nov 2012 |
| 201004585 | Highland NHS Board | Health | Not Upheld | 1 Nov 2012 |
| 201200357 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Nov 2012 |
| 201104677 | A Medical Practice in the Highland NHS Board area | Health | Partly Upheld | 1 Nov 2012 |
| 201102226 | A Medical Practice in the Highland NHS Board area | Health | Upheld | 1 Oct 2012 |
| 201102909 | Highland NHS Board | Health | Partly Upheld | 1 Sep 2012 |
| 201103320 | Highland NHS Board | Health | Not Upheld | 1 Sep 2012 |
| 201101443 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2012 |
| 201103418 | Highland NHS Board | Health | Not Upheld | 1 Jul 2012 |
| 201102400 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2012 |