Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201305204 | Greater Glasgow and Clyde NHS Board | Health | Not Upheld | 1 Aug 2014 |
| 201300992 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2014 |
| 201303972 | Scottish Prison Service | Prisons | Upheld | 1 Aug 2014 |
| 201305996 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2014 |
| 201400316 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2014 |
| 201303338 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2014 |
| 201301447 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jul 2014 |
| 201302675 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2014 |
| 201305611 | Scottish Prison Service | Prisons | Not Upheld | 1 Jul 2014 |
| 201303600 | Scottish Prison Service | Prisons | Upheld | 1 Jul 2014 |
| 201305146 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2014 |
| 201305540 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2014 |
| 201303515 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2014 |
| 201305352 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2014 |
| 201304980 | Scottish Prison Service | Prisons | Not Upheld | 1 Jun 2014 |
| 201304806 | Scottish Prison Service | Prisons | Partly Upheld | 1 Jun 2014 |
| 201304635 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201305037 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201302308 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201305142 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201305254 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201303203 | Scottish Prison Service | Prisons | Upheld | 1 May 2014 |
| 201305305 | Scottish Prison Service | Prisons | Upheld | 1 May 2014 |
| 201304464 | Scottish Prison Service | Prisons | Not Upheld | 1 May 2014 |
| 201303813 | Scottish Prison Service | Prisons | Resolved / Early Resolution | 1 May 2014 |