Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201305953 | Highland NHS Board | Health | Not Upheld | 1 Apr 2015 |
| 201302422 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201403620 | Highland NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201402424 | Highland NHS Board | Health | Partly Upheld | 1 Mar 2015 |
| 201402434 | Highland NHS Board | Health | Not Upheld | 1 Mar 2015 |
| 201404053 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Feb 2015 |
| 201401599 | A Dentist in the Highland NHS Board area | Health | Upheld | 1 Feb 2015 |
| 201402028 | Highland NHS Board | Health | Upheld | 1 Feb 2015 |
| 201403778 | Highland NHS Board | Health | Not Upheld | 1 Feb 2015 |
| 201305891 | Highland NHS Board | Health | Partly Upheld | 1 Feb 2015 |
| 201303289 | Highland NHS Board | Health | Not Upheld | 1 Jan 2015 |
| 201400583 | Highland NHS Board | Health | Not Upheld | 1 Dec 2014 |
| 201306235 | Highland NHS Board | Health | Not Upheld | 1 Dec 2014 |
| 201304600 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Dec 2014 |
| 201400125 | Highland NHS Board | Health | Not Upheld | 1 Dec 2014 |
| 201303728 | Highland NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201400064 | Highland NHS Board | Health | Not Upheld | 1 Nov 2014 |
| 201301136 | Highland NHS Board | Health | Upheld | 1 Oct 2014 |
| 201304348 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Sep 2014 |
| 201304808 | Highland NHS Board | Health | Not Upheld | 1 Sep 2014 |
| 201303934 | Highland NHS Board | Health | Not Upheld | 1 Aug 2014 |
| 201303223 | Highland NHS Board | Health | Not Upheld | 1 Jul 2014 |
| 201305323 | Highland NHS Board | Health | Upheld | 1 Jun 2014 |
| 201301771 | Highland NHS Board | Health | Partly Upheld | 1 May 2014 |
| 201301162 | Highland NHS Board | Health | Upheld | 1 May 2014 |