Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201609388 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Apr 2018 |
| 201608164 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2018 |
| 201609020 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Mar 2018 |
| 201604406 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Mar 2018 |
| 201700043 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2018 |
| 201703692 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201601588 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Feb 2018 |
| 201606439 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Feb 2018 |
| 201606239 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2018 |
| 201609385 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jan 2018 |
| 201608106 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jan 2018 |
| 201603637 | Lothian NHS Board | Health | Not Upheld | 1 Dec 2017 |
| 201602059 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2017 |
| 201700458 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Dec 2017 |
| 201508214 | Lothian NHS Board | Health | Withdrawn | 1 Nov 2017 |
| 201602924 | Lothian NHS Board | Health | Partly Upheld | 1 Oct 2017 |
| 201601137 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Oct 2017 |
| 201700036 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Oct 2017 |
| 201609013 | An Opticians in the Lothian NHS Board area | Health | Not Upheld | 1 Oct 2017 |
| 201609706 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Sep 2017 |
| 201608034 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2017 |
| 201602354 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Sep 2017 |
| 201604553 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Sep 2017 |
| 201606479 | A Dentist in the Lothian NHS Board area | Health | Not Upheld | 1 Aug 2017 |
| 201608382 | A Dentist in the Lothian NHS Board area | Health | Partly Upheld | 1 Aug 2017 |