Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201502050 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Jan 2016 |
| 201405178 | Highland NHS Board | Health | Upheld | 1 Dec 2015 |
| 201403176 | Highland NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201400137 | Highland NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201406016 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Nov 2015 |
| 201405101 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Nov 2015 |
| 201403920 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201400324 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201404294 | Highland NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201403274 | A Medical Practice in the Highland NHS Board area | Health | Not Upheld | 1 Oct 2015 |
| 201301769 | Highland NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201401161 | Highland NHS Board | Health | Not Upheld | 1 Oct 2015 |
| 201404553 | Highland NHS Board | Health | Upheld | 1 Oct 2015 |
| 201404470 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201401952 | Highland NHS Board | Health | Not Upheld | 1 Aug 2015 |
| 201401410 | Highland NHS Board | Health | Partly Upheld | 1 Aug 2015 |
| 201304447 | Highland NHS Board | Health | Not Upheld | 1 Jul 2015 |
| 201401458 | Highland NHS Board | Health | Partly Upheld | 1 Jul 2015 |
| 201400264 | Highland NHS Board | Health | Not Upheld | 1 Jun 2015 |
| 201306220 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201306286 | Highland NHS Board | Health | Partly Upheld | 1 Jun 2015 |
| 201304134 | Highland NHS Board | Health | Other | 1 Jun 2015 |
| 201402653 | Highland NHS Board | Health | Upheld | 1 May 2015 |
| 201305901 | Highland NHS Board | Health | Partly Upheld | 1 Apr 2015 |
| 201305188 | Highland NHS Board | Health | Upheld | 1 Apr 2015 |