Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201502853 | Grampian NHS Board | Health | Upheld | 1 May 2016 |
| 201502794 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Mar 2016 |
| 201504252 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201502795 | Grampian NHS Board | Health | Not Upheld | 1 Mar 2016 |
| 201404357 | Grampian NHS Board | Health | Partly Upheld | 1 Mar 2016 |
| 201405725 | Grampian NHS Board | Health | Not Upheld | 1 Feb 2016 |
| 201305578 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201403459 | Grampian NHS Board | Health | Partly Upheld | 1 Feb 2016 |
| 201500474 | Grampian NHS Board | Health | Upheld | 1 Jan 2016 |
| 201406218 | Grampian NHS Board | Health | Partly Upheld | 1 Jan 2016 |
| 201406033 | Grampian NHS Board | Health | Not Upheld | 1 Dec 2015 |
| 201406914 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201502577 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Dec 2015 |
| 201406815 | Grampian NHS Board | Health | Partly Upheld | 1 Dec 2015 |
| 201406041 | Grampian NHS Board | Health | Not Upheld | 1 Nov 2015 |
| 201400354 | Grampian NHS Board | Health | Partly Upheld | 1 Nov 2015 |
| 201406833 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Nov 2015 |
| 201405461 | Grampian NHS Board | Health | Partly Upheld | 1 Oct 2015 |
| 201406562 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |
| 201400650 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201403430 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |
| 201404008 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201403058 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201404083 | Grampian NHS Board | Health | Not Upheld | 1 Sep 2015 |
| 201402576 | Grampian NHS Board | Health | Upheld | 1 Sep 2015 |