Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 201903853 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2020 |
| 201906037 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Aug 2020 |
| 201807681 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Aug 2020 |
| 201808987 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |
| 201709020 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jul 2020 |
| 201803128 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2020 |
| 201807363 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |
| 201902551 | A Medical Practice in the Lothian NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201904336 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2020 |
| 201810727 | Lothian NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201905268 | Grampian NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201900596 | Grampian NHS Board | Health | Upheld | 1 Jul 2020 |
| 201906036 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jul 2020 |
| 201908521 | Ayrshire and Arran NHS Board | Health | Not Upheld | 1 Jul 2020 |
| 201811027 | Grampian NHS Board | Health | Upheld | 1 Jul 2020 |
| 201902648 | Grampian NHS Board | Health | Partly Upheld | 1 Jul 2020 |
| 201908741 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jul 2020 |
| 201900537 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Jul 2020 |
| 201901903 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jul 2020 |
| 201904131 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201900702 | Ayrshire and Arran NHS Board | Health | Upheld | 1 Jun 2020 |
| 201904902 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201810248 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Jun 2020 |
| 201804029 | A Medical Practice in the Grampian NHS Board area | Health | Not Upheld | 1 Jun 2020 |
| 201803965 | Grampian NHS Board | Health | Partly Upheld | 1 Jun 2020 |