Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202206966 | The Highland Council | Local Government | Partly Upheld | 1 Apr 2024 |
| 202107467 | The Highland Council | Local Government | Partly Upheld | 1 Dec 2023 |
| 202002615 | The Highland Council | Local Government | Upheld | 1 Apr 2023 |
| 201909583 | The Highland Council | Local Government | Upheld | 1 May 2021 |
| 201810255 | The Highland Council | Local Government | Not Upheld | 1 Jan 2021 |
| 201810535 | The Highland Council | Local Government | Not Upheld | 1 Mar 2020 |
| 201708630 | The Highland Council | Local Government | Partly Upheld | 1 Mar 2020 |
| 201707509 | The Highland Council | Local Government | Not Upheld | 1 Jul 2019 |
| 201707741 | The Highland Council | Local Government | Partly Upheld | 1 Apr 2019 |
| 201703748 | The Highland Council | Local Government | Not Upheld | 1 Mar 2019 |
| 201704421 | The Highland Council | Local Government | Upheld | 1 Dec 2018 |
| 201700941 | The Highland Council | Local Government | Upheld | 1 Aug 2018 |
| 201603590 | The Highland Council | Local Government | Not Upheld | 1 Oct 2017 |
| 201602843 | The Highland Council | Local Government | Not Upheld | 1 Sep 2017 |
| 201603021 | The Highland Council | Local Government | Upheld | 1 Aug 2017 |
| 201605070 | The Highland Council | Local Government | Upheld | 1 May 2017 |
| 201606311 | The Highland Council | Local Government | Partly Upheld | 1 May 2017 |
| 201601916 | The Highland Council | Local Government | Partly Upheld | 1 Apr 2017 |
| 201508079 | The Highland Council | Local Government | Upheld | 1 Mar 2017 |
| 201508232 | The Highland Council | Local Government | Partly Upheld | 1 Mar 2017 |
| 201507925 | The Highland Council | Local Government | Not Upheld | 1 Dec 2016 |
| 201500997 | The Highland Council | Local Government | Upheld | 1 May 2016 |
| 201404445 | The Highland Council | Local Government | Partly Upheld | 1 Jan 2016 |
| 201501498 | The Highland Council | Local Government | Not Upheld | 1 Nov 2015 |
| 201403087 | The Highland Council | Local Government | Upheld | 1 Sep 2015 |
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