Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202206940 | Scottish Borders Council | Local Government | Upheld | 1 Sep 2024 |
| 202002441 | Scottish Borders Council | Local Government | Not Upheld | 1 May 2023 |
| 202003481 | Scottish Borders Council | Local Government | Partly Upheld | 1 Oct 2022 |
| 201902069 | Scottish Borders Council | Local Government | Upheld | 1 Aug 2021 |
| 201901597 | Scottish Borders Council | Local Government | Not Upheld | 1 Jun 2021 |
| 201900074 | Scottish Borders Council | Local Government | Not Upheld | 1 Jul 2020 |
| 201810995 | Scottish Borders Council | Local Government | Not Upheld | 1 Jun 2020 |
| 201800782 | Scottish Borders Council | Local Government | Partly Upheld | 1 Jan 2019 |
| 201700904 | Scottish Borders Council | Local Government | Partly Upheld | 1 May 2018 |
| 201700292 | Scottish Borders Council | Local Government | Resolved / Early Resolution | 1 Dec 2017 |
| 201603268 | Scottish Borders Council | Local Government | Partly Upheld | 1 Nov 2017 |
| 201604177 | Scottish Borders Council | Local Government | Upheld | 1 Sep 2017 |
| 201507903 | Scottish Borders Council | Local Government | Partly Upheld | 1 Feb 2017 |
| 201508624 | Scottish Borders Council | Local Government | Upheld | 1 Jan 2017 |
| 201405810 | Scottish Borders Council | Local Government | Upheld | 1 May 2016 |
| 201400853 | Scottish Borders Council | Local Government | Not Upheld | 1 Oct 2015 |
| 201500516 | Scottish Borders Council | Local Government | Partly Upheld | 1 Sep 2015 |
| 201407836 | Scottish Borders Council | Local Government | Not Upheld | 1 Sep 2015 |
| 201403912 | Scottish Borders Council | Local Government | Upheld | 1 Aug 2015 |
| 201402445 | Scottish Borders Council | Local Government | Not Upheld | 1 May 2015 |
| 201305831 | Scottish Borders Council | Local Government | Resolved / Early Resolution | 1 Dec 2014 |
| 201303731 | Scottish Borders Council | Local Government | Not Upheld | 1 Sep 2014 |
| 201205173 | Scottish Borders Council | Local Government | Not Upheld | 1 May 2014 |
| 201302423 | Scottish Borders Council | Local Government | Not Upheld | 1 Apr 2014 |
| 201301822 | Scottish Borders Council | Local Government | Partly Upheld | 1 Apr 2014 |
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