Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202407182 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 Jun 2026 |
| 202407574 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2026 |
| 202403985 | Lothian NHS Board - Acute Services Division | Health | Not Upheld | 1 May 2026 |
| 202401680 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 May 2026 |
| 202411654 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 May 2026 |
| 202410937 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 May 2026 |
| 202404449 | Lothian NHS Board | Health | Upheld | 1 Jan 2026 |
| 202403956 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jan 2026 |
| 202411526 | A Dentist in the Lothian NHS Board area | Health | Upheld | 1 Nov 2025 |
| 202410198 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2025 |
| 202401362 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Nov 2025 |
| 202401128 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 Oct 2025 |
| 202308827 | Lothian NHS Board - Acute Services Division | Health | Upheld | 1 Jun 2025 |
| 202400979 | Lothian NHS Board - Acute Services Division | Health | Not Upheld | 1 Jun 2025 |
| 202302913 | Lothian NHS Board - Acute Services Division | Health | Partly Upheld | 1 Apr 2025 |
| 202304800 | Lothian NHS Board | Health | Upheld | 1 Mar 2025 |
| 202304367 | Lothian NHS Board | Health | Partly Upheld | 1 Dec 2024 |
| 202301188 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Dec 2024 |
| 202208872 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Nov 2024 |
| 202301420 | Lothian NHS Board - Acute Division | Health | Not Upheld | 1 Nov 2024 |
| 202208467 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2024 |
| 202303330 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Sep 2024 |
| 202205973 | Lothian NHS Board - Acute Division | Health | Upheld | 1 Aug 2024 |
| 202008353 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
| 202201594 | Lothian NHS Board - Acute Division | Health | Partly Upheld | 1 Jun 2024 |
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