Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202308932 | Glasgow City Council | Local Government | Upheld | 1 Apr 2025 |
| 202008542 | Glasgow City Council | Local Government | Upheld | 1 Jan 2023 |
| 202105309 | Glasgow City Council | Local Government | Partly Upheld | 1 Mar 2022 |
| 201705735 | Glasgow City Health and Social Care Partnership | Health and Social Care | Not Upheld | 1 Jul 2021 |
| 201905590 | Glasgow City Council | Local Government | Upheld | 1 Dec 2020 |
| 201901663 | Glasgow City Council | Local Government | Upheld | 1 Sep 2020 |
| 201809868 | Glasgow City Council | Local Government | Not Upheld | 1 Aug 2020 |
| 201808321 | Glasgow City Council | Local Government | Upheld | 1 Jun 2020 |
| 201706467 | Glasgow City Council | Local Government | Upheld | 1 Sep 2019 |
| 201807567 | Glasgow City Council | Local Government | Partly Upheld | 1 Aug 2019 |
| 201806323 | Glasgow City Council | Local Government | Upheld | 1 Jul 2019 |
| 201707656 | Glasgow City Council | Local Government | Partly Upheld | 1 Mar 2019 |
| 201704671 | Glasgow City Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201700906 | Glasgow City Council | Local Government | Partly Upheld | 1 Sep 2018 |
| 201708134 | Glasgow City Council | Local Government | Upheld | 1 Aug 2018 |
| 201708324 | Glasgow City Council | Local Government | Not Upheld | 1 Jul 2018 |
| 201701844 | Glasgow City Council | Local Government | Partly Upheld | 1 May 2018 |
| 201702451 | Glasgow City Council | Local Government | Not Upheld | 1 May 2018 |
| 201700643 | Glasgow City Council | Local Government | Not Upheld | 1 Apr 2018 |
| 201702396 | Glasgow City Council | Local Government | Partly Upheld | 1 Feb 2018 |
| 201604984 | Glasgow City Council | Local Government | Not Upheld | 1 Feb 2018 |
| 201608864 | Glasgow City Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201605386 | Glasgow City Council | Local Government | Not Upheld | 1 Jan 2018 |
| 201605668 | Glasgow City Council | Local Government | Partly Upheld | 1 Dec 2017 |
| 201601915 | Glasgow City Council | Local Government | Partly Upheld | 1 Dec 2017 |
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