Source · Ombudsman decisions
SPSO Individual Decisions
7,970 total decisions
7,745 investigated
2,223 upheld
54% upheld of investigated
Years: Jun 2011–Jun 2026
7,970 published decisions from the Scottish Public Services Ombudsman. The Scottish Public Services Ombudsman investigates complaints about public services in Scotland — councils, the NHS, housing associations, and Scottish Government agencies. Source: spso.org.uk.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| 202401558 | Aberdeen City Council | Local Government | Upheld | 1 Mar 2025 |
| 202208569 | Aberdeen City Council | Local Government | Partly Upheld | 1 Dec 2024 |
| 202209886 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2024 |
| 202302784 | Aberdeen City Council | Local Government | Not Upheld | 1 Oct 2024 |
| 202106027 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2024 |
| 202100411 | Aberdeen City Council | Local Government | Upheld | 1 Feb 2024 |
| 202110675 | Aberdeen City Council | Local Government | Not Upheld | 1 Oct 2023 |
| 202004290 | Aberdeen City Council | Local Government | Partly Upheld | 1 Sep 2022 |
| 201908295 | Aberdeen City Council | Local Government | Partly Upheld | 1 May 2021 |
| 201909307 | Aberdeen City Council | Local Government | Not Upheld | 1 May 2021 |
| 201808479 | Aberdeen City Council | Local Government | Upheld | 1 Feb 2021 |
| 201905237 | Aberdeen City Council | Local Government | Not Upheld | 1 Dec 2020 |
| 201803671 | Aberdeen City Council | Local Government | Partly Upheld | 1 Oct 2020 |
| 201807257 | Aberdeen City Council | Local Government | Upheld | 1 Jun 2020 |
| 201709302 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2019 |
| 201800410 | Aberdeen City Council | Local Government | Upheld | 1 May 2019 |
| 201707165 | Aberdeen City Council | Local Government | Not Upheld | 1 Dec 2018 |
| 201706198 | Aberdeen City Council | Local Government | Upheld | 1 Nov 2018 |
| 201800070 | Aberdeen City Council | Local Government | Not Upheld | 1 Oct 2018 |
| 201704486 | Aberdeen City Council | Local Government | Upheld | 1 Sep 2018 |
| 201609303 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201705473 | Aberdeen City Council | Local Government | Not Upheld | 1 Aug 2018 |
| 201608235 | Aberdeen City Council | Local Government | Partly Upheld | 1 Jul 2018 |
| 201702734 | Aberdeen City Council | Local Government | Not Upheld | 1 Jun 2018 |
| 201704002 | Aberdeen City Council | Local Government | Upheld | 1 Apr 2018 |
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