Source · PSOW (Public Services Ombudsman for Wales)

Cardiff and Vale University Health Board

PSOW (Public Services Ombudsman for Wales) Resolved / Early Resolution Reference PSOW-202507453 Sector Health Category Health Decided 05 February 2026

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Full decision

At assessment, the Ombudsman found that the Health Board had not responded to all of Miss A’s concerns.

The Health Board agreed, within 4 weeks, to provide a further response that covers the concerns that had not been responded to.

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Other decisions involving Cardiff and Vale University Health Board

Reference Date Summary Outcome
PSOW-202600364 22 Jun 2026 Miss C complained about the care that she and her baby received from Cardiff and Vale University Health Board, before, … Resolved / Early Resolution
PSOW-202502000 08 Jun 2026 Mrs B complained about the care and treatment she received from Cardiff and Vale University Health Board. Specifically, the investigation … Not Upheld
PSOW-202600721 19 May 2026 Mrs A complained that she was dissatisfied with Cardiff and Vale University Health Board’s (“the Health Board”) response to her … Resolved / Early Resolution
PSOW-202509841 01 May 2026 Miss A complained that Cardiff and Vale University Health Board had not fully addressed her complaint about the care and … Resolved / Early Resolution
PSOW-202410002 30 Apr 2026 Ms C complained about the care and treatment provided to her late mother-in-law, Ms D, when she was investigated and … Partly Upheld
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