Source · PSOW (Public Services Ombudsman for Wales)

Cardiff and Vale University Health Board

PSOW (Public Services Ombudsman for Wales) Resolved / Early Resolution Reference PSOW-202507453 Sector Health Category Health Decided 05 February 2026

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Original decision on the PSOW (Public Services Ombudsman for Wales) website ↗

Full decision

At assessment, the Ombudsman found that the Health Board had not responded to all of Miss A’s concerns.

The Health Board agreed, within 4 weeks, to provide a further response that covers the concerns that had not been responded to.

View original on PSOW (Public Servic… website

Other decisions involving Cardiff and Vale University Health Board

Reference	Date	Summary	Outcome
PSOW-202602459	04 Aug 2026	Mr B complained that Cardiff and Vale University Health Board had failed to provide a response to his complaint. The …	Resolved / Early Resolution
PSOW-202602037	04 Aug 2026	Mrs B complained that Cardiff and Vale University Health Board’s response to her complaint did not comment about the treatment …	Resolved / Early Resolution
PSOW-202505471	03 Aug 2026	Mrs C complained about the care and treatment received by her late mother, Mrs A, from the Health Board while …	Not Upheld
PSOW-202602274	22 Jul 2026	Mr A complained that Cardiff and Vale University Health Board failed to respond to the complaint he submitted regarding the …	Resolved / Early Resolution
PSOW-202510959	08 Jul 2026	Mr [name redacted] complained that the Health Board had not put matters right following a complaints meeting it held with …	Resolved / Early Resolution

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