View Rhondda Cynon Taf County Borough Council scorecard
Mr A complained that Rhondda Cynon Taf County Borough Council had failed to fully respond to the complaint that he made.
The Ombudsman found that the Council’s complaint response had not addressed why he had been asked to limit his communications in December 2023.
The Ombudsman sought and gained the Council’s agreement, that within 20 working days it will provide a revised Stage 2 complaint response, explaining its justification for requesting that Mr A limits his communications.
| Reference | Date | Summary | Outcome |
|---|---|---|---|
| PSOW-202509518 | 29 Apr 2026 | Ms A complained that Rhondda Cynon Taf County Borough Council failed to communicate and ignored safeguarding concerns. The Ombudsman noted … | Resolved / Early Resolution |
| PSOW-202407970 | 26 Mar 2026 | The Ombudsman received a complaint that a Member (“the Member”) of Rhondda Cynon Taf Council (“the Council”) had breached the … | Not Upheld |
| PSOW-202508975 | 11 Mar 2026 | Mr B complained that Rhondda Cynon Taf County Borough Council refused to escalate his complaint to Stage 2 of its … | Resolved / Early Resolution |
| PSOW-202501464 | 15 Sep 2025 | The Ombudsman received a complaint that a Member (“the Member”) of Rhondda Cynon Taf County Borough Council (“the Council”) had … | Not Upheld |
| PSOW-202501080 | 29 Jul 2025 | Mrs X complained that Rhondda Cynon Taf County Borough Council failed to respond to her complaint about the care provided … | Resolved / Early Resolution |