Mrs B complained about the care and treatment her late mother, Mrs A, received from the Health Board when she was admitted to the Grange University Hospital (“the Hospital”) between 28 January and 3 February 2023. Specifically, the investigation considered whether the provision of intravenous (administered into a vein) antibiotics to Mrs A on 30 January was appropriate and timely.
The investigation found that Mrs A did not receive reasonable care and treatment from the Health Board because although the provision of intravenous antibiotics to Mrs A on 30 January 2023 was appropriate, it was not timely as they should have been prescribed more rapidly on 29 January. However, the investigation established that Mrs A did not suffer injustice as a result of the failure because it was unlikely that provision of intravenous antibiotics any earlier would have affected her sad outcome. Mrs B’s complaint was not upheld.