Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202410229 | Estyn | Resolved / Early Resolution | 8 Sep 2025 | |
| PSOW-202402334 | Estyn | Upheld | 3 Jun 2025 | |
| PSOW-202207770 | Estyn | Education | Upheld | 2 Aug 2024 |