Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202207305 | Swansea Bay University Health Board | Health | Other | 25 Oct 2023 |
| PSOW-202107049 | Betsi Cadwaladr University Health Board | Health | Upheld | 16 Aug 2023 |
| PSOW-202301005 | Cyngor Gwynedd | Local Government | Resolved / Early Resolution | 7 Jun 2023 |
| PSOW-202103837 | Aneurin Bevan University Health Board | Health | Not Upheld | 19 May 2023 |
| PSOW-202206126 | Brecon Beacons National Park Authority | Upheld | 10 Feb 2023 | |
| PSOW-202206031 | Betsi Cadwaladr University Health Board | Health | Withdrawn | 30 Jan 2023 |
| PSOW-202203557 | Powys Teaching Health Board | Health | Resolved / Early Resolution | 6 Oct 2022 |
| PSOW-202202994 | Welsh Government - Northgate | Resolved / Early Resolution | 14 Sep 2022 | |
| PSOW-202201561 | Cwm Taf Morgannwg University Health Board | Health | Resolved / Early Resolution | 10 Aug 2022 |
| PSOW-202106365 | Ceredigion County Council | Local Government | Not Upheld | 3 Aug 2022 |
| PSOW-202201099 | Cardiff and Vale University Health Board | Health | Resolved / Early Resolution | 8 Jul 2022 |
| PSOW-202006083 | Wrexham County Borough Council | Local Government | Not Upheld | 21 Mar 2022 |
| PSOW-202104092 | Brecon Beacons National Park Authority | Other | 14 Feb 2022 | |
| PSOW-202100305 | Pembrokeshire County Council | Local Government | Other | 8 Feb 2022 |
| PSOW-202002749 | Pembrokeshire County Council | Local Government | Other | 8 Feb 2022 |
| PSOW-202005201 | Pembrokeshire County Council | Local Government | Other | 8 Feb 2022 |
| PSOW-202002273 | Betsi Cadwaladr University Health Board | Health | Other | 26 Aug 2021 |
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