Source · Ombudsman decisions
PSOW Individual Decisions
3,113 total decisions
854 investigated
495 upheld
61% upheld of investigated
Years: Oct 2013–Apr 2026
3,113 published decisions from the Public Services Ombudsman for Wales. The Public Services Ombudsman for Wales investigates complaints about public bodies in Wales — local authorities, NHS bodies, and the Welsh Government. Source: ombudsman.wales.
Decisions
| Reference | Organisation | Sector | Outcome | Date |
|---|---|---|---|---|
| PSOW-202300930 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 20 Jun 2023 |
| PSOW-202301802 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 15 Jun 2023 |
| PSOW-202201639 | Betsi Cadwaladr University Health Board | Health | Upheld | 13 Jun 2023 |
| PSOW-202300910 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 12 Jun 2023 |
| PSOW-202202008 | Betsi Cadwaladr University Health Board | Health | Upheld | 9 Jun 2023 |
| PSOW-202300111 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 2 Jun 2023 |
| PSOW-202201840 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Upheld | 1 Jun 2023 |
| PSOW-202101144 | Betsi Cadwaladr University Health Board | Health | Upheld | 1 Jun 2023 |
| PSOW-202101144 | Betsi Cadwaladr University Health Board | Health | Upheld | 31 May 2023 |
| PSOW-202105883 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 31 May 2023 |
| PSOW-202208573 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 May 2023 |
| PSOW-202208440 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 23 May 2023 |
| PSOW-202205461 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 19 May 2023 |
| PSOW-202208284 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 18 May 2023 |
| PSOW-202107519 | A GP Practice in the area of Betsi Cadwaladr University Health Board | Health | Not Upheld | 17 May 2023 |
| PSOW-202106540 | Betsi Cadwaladr University Health Board | Health | Upheld | 5 May 2023 |
| PSOW-202207844 | A GP Practice in the area of Hywel Dda University Health Board | Health | Resolved / Early Resolution | 28 Apr 2023 |
| PSOW-202206986 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 27 Apr 2023 |
| PSOW-202108075 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 27 Apr 2023 |
| PSOW-202300246 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 26 Apr 2023 |
| PSOW-202207374 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 21 Apr 2023 |
| PSOW-202208283 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 5 Apr 2023 |
| PSOW-202208100 | Betsi Cadwaladr University Health Board | Health | Resolved / Early Resolution | 4 Apr 2023 |
| PSOW-202101000 | Betsi Cadwaladr University Health Board | Health | Other | 31 Mar 2023 |
| PSOW-202201141 | Betsi Cadwaladr University Health Board | Health | Not Upheld | 31 Mar 2023 |