Source · PHSO decision

A practice in the Bournemouth, Christchurch and Poole area

Ref: P-005102 Report Decision date: 25 March 2026 Jurisdiction: NHS in England Upheld

Publisher summary

Mr K and Miss G complain that the Practice did not do enough to investigate Mr K’s symptoms, so there was a delay in him being diagnosed with testicular cancer. They also complain the Practice did not do enough to support them after his surgery.

Find the original decision on the PHSO website ↗ · Reference P-005102

Topics and themes

4 PHSO issues

PHSO issue classifications

  • Diagnosis
  • Diagnosis
  • Transfer, discharge and aftercare
  • Administration

The following sections reproduce the PHSO decision. First-person wording refers to the Ombudsman.

Decision details

Reference
P-005102
Decision type
Report
Jurisdiction
NHS in England
Decision date
25 March 2026
Outcome
Upheld

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