Source · PHSO decision
Lancashire and South Cumbria NHS Foundation Trust
Ref: P-004436
Report
Decision date: 28 November 2025
Jurisdiction: NHS in England
Upheld
Mr A complains about the standard of care and treatment his mother received from the Trust from November - December 2020.
TreatmentTransfer, discharge and aftercareNursing careContinuing healthcareTransfer, discharge and aftercareCommunicationTreatmentReferralCommunicationNursing careCommunicationNursing careNursing careNursing careNursing careNursing care
Care plan failuresCare risk assessment failures
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Decision details
- Reference
- P-004436
- Decision type
- Report
- Jurisdiction
- NHS in England
- Decision date
- 28 November 2025
- Outcome
- Upheld
- Responsible body
- Lancashire and South Cumbria NHS Foundation Trust
Complaint summary
- Summary
- Mr A complains about the standard of care and treatment his mother received from the Trust from November - December 2020.
Source links
- PHSO portal
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Data from PHSO.
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