Source · PHSO decision

Lancashire and South Cumbria NHS Foundation Trust

Ref: P-004436 Report Decision date: 28 November 2025 Jurisdiction: NHS in England Upheld

Publisher summary

Mr A complains about the standard of care and treatment his mother received from the Trust from November - December 2020.

Find the original decision on the PHSO website ↗ · Reference P-004436

Topics and themes

16 PHSO issues · 2 Index themes

PHSO issue classifications

Treatment
Transfer, discharge and aftercare
Nursing care
Continuing healthcare
Transfer, discharge and aftercare
Communication
Treatment
Referral
Communication
Nursing care
Communication
Nursing care
Nursing care
Nursing care
Nursing care
Nursing care

Accountability Index themes

The following sections reproduce the PHSO decision. First-person wording refers to the Ombudsman.

Decision details

Reference: P-004436
Decision type: Report
Jurisdiction: NHS in England
Decision date: 28 November 2025
Outcome: Upheld
Responsible body: Lancashire and South Cumbria NHS Foundation Trust

Source links

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Data from PHSO.

Contains public sector information licensed under the Open Government Licence v3.0.